Hello Friends,

I just saw this short video about how the need for speed and use of technology has changed Formula One pit stops from 1950 to today.  This is such a good analogy for how our agencies and the carriers need to continually adapt to deliver high quality with speed!  This is the world we live in and all of us demand and expect a faster, better experience.  Tony V.

Side note – pay attention to the guy with the hammer changing the tire.  Made me laugh.